Guaranteed Delivery
Immediate Dispatch After Payment
Secure Payment
Stripe-secured payments with major cards
Help Centre
Service Hours: Mon–Sat, 09:00–18:00 GMT
1. Introduction
Welcome to Heromys. By accessing or using our website (heromys.com), you agree to comply with and be bound by these Terms of Service. Please read them carefully before placing an order.
2. Eligibility
You must be at least 18 years old to use our website and make purchases. By using our services, you confirm that you meet this requirement.
3. Orders & Payments
All orders are subject to acceptance and availability.
Prices are displayed in GBP (£) and include applicable taxes.
Payments must be made in full at the time of purchase using our accepted payment methods.
4. Shipping & Delivery
Shipping policies are outlined in our Shipping Policy. Delivery times are estimates and may vary.
5. Returns & Refunds
Returns and refund policies are detailed in our Returns & Refunds Policy.
6. Product Information
We strive to provide accurate product descriptions and images. However, we cannot guarantee that all content is error-free.
7. Intellectual Property
All content, logos, images, and materials on this website are the property of Heromys and protected by intellectual property laws. You may not reproduce, distribute, or use them without prior written permission.
8. Limitation of Liability
Heromys shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
10. Contact
For any questions regarding these Terms of Service, please contact us at:
Email: support@heromys.com