Shipping policy

Shipping Policy – Heromys

Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or UK public holidays.

Shipping Methods & Estimated Delivery

Complimentary European Delivery: 2–7 business days (UK & EU)
Premium Delivery (Paid / Fast): 2–4 business days (UK & EU)

Please note that delivery times are estimates and may vary slightly due to carrier delays. Customers will receive a confirmation email with tracking details once their order has been dispatched.

Shipping Costs
Shipping costs are calculated at checkout. Complimentary European Delivery is free. Premium Delivery charges will be displayed at checkout.

Contact
For any shipping enquiries, please email: support@heromys.com